Deliver a great healthcare experience with the Human Effort Score program

Welcome to Human
Experience Healthcare

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Putting Human Experience
at the heart of healthcare

Introducing Human Experience (HX) healthcare

Groundbreaking technologies + unmatched healthcare expertise, designed to improve experience, boost performance, and build lasting relationships, every time.

Advanced analytics

Not just numbers. Understand everything—from employee experience to patient safety and beyond—with the most robust tools available. Welcome to the future of healthcare, where technology meets the human touch. 

Connected insights

Sector-beating expertise. Healthcare’s biggest datasets. Unprecedented insights into how to make your healthcare business better. Hand-delivered to you and your team to fix your biggest challenges.

Measurable impact

Elevate everyone’s experience of healthcare—from patients and members to employees. Measure your impact with feedback and results. And chart the course for healthcare’s future through one platform that connects it all.

we work with the very best

Your biggest challenges meet our best solutions

Problems we solve

Human Effort Score

Problems we solve

Employee experience

Problems we solve

Nursing excellence

Problems we solve

Diversity, equity, & inclusion

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Make performance possible

Take our tools for a test-drive, and see for yourself why thousands of healthcare organizations pick Press Ganey.

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Interested in our solutions? Get in touch, and we can bring you up to speed.