Did you know that text messages have an average open rate of 82%? That’s nearly 8 times the total of email response rates.
Imagine what your business could do if your messaging was read consistently by almost your entire audience?
With Mobile Testimonials, companies can use text messaging to expand their influence directly to their audiences’ mobile devices. Within hours or minutes of an interaction with a customer, a business can send out a customized request asking for a review of the experience. This is not only timely messaging, but it helps your brand stay top of mind while the customer replies.
Read on for even more evidence that text messaging can grow your business and increase engagement with customers:
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