Join top organizations improving their customer experience with Binary Fountain
See How Customers Use Binary Fountain
Camden Property Trust Leverages Online Reputation Management to Drive Resident Satisfaction
”We leverage Social Compass to connect with customers in a more meaningful way, demonstrating our commitment to customer service excellence and further promoting our brand identity.”
Camden Property Trust, a Binary Fountain customerRead the Case Study
Temple Health Uses Digital Feedback to Improve Patient Trust and Satisfaction
“Summary reports from survey data created meaningful performance snapshots that gave clinical chairs the authority to properly manage their teams."
Temple University Health System, a Binary Fountain customerRead the Case Study
TPMG Implements Healthcare Reputation Management Strategies at the Enterprise Level
“The Binary Fountain team is constantly focused on us. Every single time we engage with them, we see better and better results.”
Tidewater Physicians Multispecialty Group, a Binary Fountain customerRead the Case Study
Binary Fountain is Customer-Centric
We know everyone says it. But we also know that executing on a review and reputation management strategy is hard. It requires more than just a software login and password.
It needs real people too. That’s why our implementation and account management teams are as robust and tailored to your industry as your own workforce.
We’ve found that the combination of proprietary Natural Language Processing within a holistic platform only works when the tech and the people are aligned with the customer.
And that’s what makes us customer-centric.
“We use Binary Fountain’s reputation management tool to get our ratings – from Google, from Facebook, from Healthgrades – pulled into one platform so we can monitor, review and respond, as well as analyze what goes on at our locations.”
Jeff Stewart, AVP of Digital Communications – VITAS Healthcare
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How a Multi-Specialty Physician Group Leverages Patient Feedback
Learn how a national healthcare organization spanning 450 practices uses survey and review data to benchmark provider performance, garner buy-in for reputation management initiatives, and improve care outcomes.
- Joan Cox, National Director of Patient Experience
Steward Medical Group
- Andrew Rainey, EVP of Corporate Development
How to Build Your Property’s Digital Curb Appeal and Online Reputation
Learn how property management firm Gene B. Glick developed a successful marketing strategy and review management program to restore its properties’ online presence.
- Emma Cook, Senior Digital Media Specialist
Gene B. Glick Company
- George LaDue, Senior Sales Director
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