by Aaron Clifford
via Canadian Chiropractor
As a chiropractor, you’ve worked tirelessly to improve your patients’ quality of life and build your practice – and then you get a two-star rating on Google. No one likes a bad review and you don’t want it affecting your business.
Patient feedback is changing the business of health care. Patients are spending more and more time online researching practitioners to select the best provider. A recent U.S. national survey conducted by OnePoll and commissioned by Binary Fountain, found that 75 percent of consumers say online ratings and review sites have influenced their decision when selecting a provider. For instance, consumers are using patient feedback from rating and review sites like Healthgrades, Vitals and Google; social media platforms like Facebook and Twitter, and hundreds of other sources to help select a provider just as they would utilize reviews on TripAdvisor to find the best hotel or restaurant.
Click here to read more.