News - Binary Fountain

News

September 05, 2018

Binary Fountain Selected as an Eyefinity Certified Partner

Partnership to Provide New Suite of Patient Engagement Tools for AcuityLogic Enterprise Customers   RANCHO CORDOVA, Calif. and MCLEAN, Va. – Binary Fountain, a leading online reputation management platform, and Eyefinity®, one of VSP Global’s five lines of business and the industry’s leading provider of optometric practice management and electronic health records solutions, announced today a…

Read Full Story
Partnership to Provide New Suite of Patient Engagement Tools for AcuityLogic Enterprise Customers

 

RANCHO CORDOVA, Calif. and MCLEAN, Va. – Binary Fountain, a leading online reputation management platform, and Eyefinity®, one of VSP Global’s five lines of business and the industry’s leading provider of optometric practice management and electronic health records solutions, announced today a new integration partnership. As an Eyefinity Certified Partner, Binary Fountain’s healthcare reputation management solution, Binary Health Analytics, will be integrated with Eyefinity’s AcuityLogic™ Enterprise.

This partnership will help expand Binary Fountain’s presence in the optometry market and provide additional value to Eyefinity’s existing business solutions suite. The integration provides doctors of optometry and front desk staff with a quick and efficient way to directly manage and respond to patients’ feedback, improve service recovery, and increase their online reviews. Together, Eyefinity and Binary Fountain aim to further advance their commitment in supporting eye care professionals nationwide by helping to enhance the patient experience, and increase customer loyalty and retention rates, as well as help to drive business growth.

“Patients are the heart of any optometric practice, and therefore it is critical that doctors and their staff have tools that enable them to hear directly from patients and communicate back effectively,” said Steve Baker, president of Eyefinity. “We selected Binary Fountain as a preferred partner for its innovative technology and successful track record for helping healthcare organizations grow through its advanced and effective online reputation management tools.”

With the integration, Eyefinity’s customers can easily adopt Binary Health Analytics, which provides a complete view into monitoring and managing patient feedback.

“As patient experience becomes a leading factor in selecting physicians and specialists within the healthcare industry, Binary Fountain is proud to work with Eyefinity to help support that customer journey,” said Ramu Potarazu, president and CEO of Binary Fountain. “Through the partnership, Binary Fountain will provide a holistic approach to engage patients and drive sustainable bottom-line results for eye care professionals and practices.”

About Binary Fountain
Binary Fountain is the leading online reputation management platform for enterprises, healthcare organizations and small and medium-sized businesses. Anchored in its Natural Language Processing (NLP) technology, the cloud-based platform mines customer and employee feedback from surveys, online ratings and review sites, social media and other data sources to equip organizations with actionable insights needed to improve brand loyalty, increase engagement and drive sustainable bottom-line results. On a mission to help companies grow their business and create better customer experiences, Binary Fountain serves various industries including healthcare, hospitality, retail, automotive and financial services. For more information, visit http://www.binaryfountain.com  or follow on Twitter @binaryfountain.

About VSP Global
VSP Global® is a doctor-governed company that exists to create value for members and opportunities for VSP network doctors. Our industry leading businesses include VSP® Vision Care, the only national not-for-profit vision benefits company, which provides access to eye care for 88 million members through a network of 39,000 doctors worldwide; Marchon® Eyewear, Inc., one of the world’s largest designers, manufacturers and distributors of high quality eyewear and sunwear; VSP Optics, industry leaders in ophthalmic technology and lab services, providing custom lens solutions for the vision and lifestyle needs of patients; Eyefinity®, the industry leader in practice management and electronic health record software; and VSP Retail, which focuses on increasing access to eye care and eyewear through multiple channels. Together with VSP network doctors, VSP Global Eyes of Hope® has provided access to no-cost eye care and eyewear for more than 2 million people in need.

About the Author

Kenneth Brooks

Kenneth Brooks serves as Binary Fountain’s senior director of marketing. He brings more than 15 years of high-tech marketing experience, including 7 years in healthcare technology, to the company. In his role, he manages brand awareness and demand generation programs.

Collapse

August 29, 2018

Finance Forward: Managing Reputation, Technology and Skills as CFO

Forbes Contributor Jeff Thomson profiles Binary Fountain’s CFO, Licia Salice-Jarisch, in this Q&A piece: “For CFO Licia Salice-Jarisch, technology and automation are just par the course – her company, Binary Fountain, offers innovations in the online reputation and customer experience industry, a space ripe for disruption. Being surrounded by tech and its pervasiveness, Licia has witnessed…

Read Full Story

Forbes

Forbes Contributor Jeff Thomson profiles Binary Fountain’s CFO, Licia Salice-Jarisch, in this Q&A piece:

“For CFO Licia Salice-Jarisch, technology and automation are just par the course – her company, Binary Fountain, offers innovations in the online reputation and customer experience industry, a space ripe for disruption. Being surrounded by tech and its pervasiveness, Licia has witnessed firsthand the effect it has on professionals, especially those just starting out. I spoke with Licia this month to learn more about the skills needed on the job, the disruptive force of technology and automation, and her role in all of it.”

Read the rest of this article to get the full story.

About the Author

Kenneth Brooks

Kenneth Brooks serves as Binary Fountain’s senior director of marketing. He brings more than 15 years of high-tech marketing experience, including 7 years in healthcare technology, to the company. In his role, he manages brand awareness and demand generation programs.

Collapse

July 26, 2018

Securing Healthcare Organizations: The Challenges CISOs Face

Zeljka Zorz from Help Net Security interviews Mark Beckmeyer, Binary Fountain’s Director of IT Security on the challenges CISOs of healthcare systems face: Healthcare organizations are ideal targets for criminals looking to steal personal and other sensitive information, as the industry is lagging behind when it comes to cybersecurity. Healthcare breaches involving ransomware increase year-over-year, but this…

Read Full Story


Zeljka Zorz from Help Net Security interviews Mark Beckmeyer, Binary Fountain’s Director of IT Security on the challenges CISOs of healthcare systems face:

Healthcare organizations are ideal targets for criminals looking to steal personal and other sensitive information, as the industry is lagging behind when it comes to cybersecurity.

HelpNet SecurityHealthcare breaches involving ransomware increase year-over-year, but this is just one of the problems information security professionals in the healthcare need to face, minimize or, better yet, head off.

click here to read more

About the Author

Kenneth Brooks

Kenneth Brooks serves as Binary Fountain’s senior director of marketing. He brings more than 15 years of high-tech marketing experience, including 7 years in healthcare technology, to the company. In his role, he manages brand awareness and demand generation programs.

Collapse

June 01, 2018

Taking the Pain Out of Online Reviews for Dental Practices

by Aaron Clifford via Dentistry Today Have you Googled your practice recently? You probably haven’t. You’re focused on delivering the best oral care—and short on time. So, take a minute here. Try searching for “dentists near me.” The results are what your potential patients see when they’re seeking a local dentist. Online reviews in particular—positive,…

Read Full Story

by Aaron Clifford
via Dentistry Today
Dentistry Today Logo

Have you Googled your practice recently?

Taking the Pain Out of Online Reviews

You probably haven’t. You’re focused on delivering the best oral care—and short on time. So, take a minute here. Try searching for “dentists near me.” The results are what your potential patients see when they’re seeking a local dentist. Online reviews in particular—positive, negative, or the lack of them—are affecting their decisions.

Click here to read more

About the Author

Kenneth Brooks

Kenneth Brooks serves as Binary Fountain’s senior director of marketing. He brings more than 15 years of high-tech marketing experience, including 7 years in healthcare technology, to the company. In his role, he manages brand awareness and demand generation programs.

Collapse

May 23, 2018

The 4 Steps to Managing Online Provider Reviews in Healthcare

Sara Heath from Patient Engagement HIT interviews Elizabeth Davis, the manager of online reputation at HCA Healthcare: Online provider reviews have sparked debate across the medical industry as consumer culture in healthcare has prompted more patients to leave online comments. These comments are often to the chagrin of providers, who say feedback doesn’t always pertain to the…

Read Full Story

Sara Heath from Patient Engagement HIT interviews Elizabeth Davis, the manager of online reputation at HCA Healthcare:

Patient Engagement HIT articleOnline provider reviews have sparked debate across the medical industry as consumer culture in healthcare has prompted more patients to leave online comments. These comments are often to the chagrin of providers, who say feedback doesn’t always pertain to the clinical encounter and harms a provider’s online reputation. Click here to read the entire article.

About the Author

Kenneth Brooks

Kenneth Brooks serves as Binary Fountain’s senior director of marketing. He brings more than 15 years of high-tech marketing experience, including 7 years in healthcare technology, to the company. In his role, he manages brand awareness and demand generation programs.

Collapse

Request a Demo