Delivering a solid patient experience — Online consumerism, reputation & engagement - Binary Fountain

December 16, 2016

Delivering a solid patient experience — Online consumerism, reputation & engagement

By Megan Wood via Becker’s Spine Review


 
Megan Wood of Becker’s Spine Review sat down with Andrew Rainey, executive vice president of strategy and corporate development at McLean, Va.-based Binary Fountain.

Binary Fountain focuses on improving the patient experience by leveraging patient feedback from online ratings and reviews, social media and surveys to help healthcare organizations engage patients and improve operations.

Rainey shares three key areas deserving of healthcare organizations’ attention in a value-based world: healthcare consumerism, reputation management, and patient engagement.

Click here to read the article on the Becker’s Spine Review website.

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