Drive patient retention and engage patients online.
Increasing patient retention rates by five percent can increase an organization’s profits by twenty-five to ninety-five percent.
Improve Service Recovery
Quickly respond to online patient reviews, improving service recovery, protecting your brand, and influencing patient loyalty and acquisition. Learn more
Increase Online Ratings
Facilitate point-of-care surveys in order to publish patient feedback online to ensure your providers are better represented online. Learn more
Build Brand Loyalty
Capture patient feedback through email campaigns and surveys and drive patients to online review sites to create brand ambassadors – email marketing is the most effective marketing tactic for patient retention. Learn more
Engage Patients Online
Manage your organization’s workflow with scheduled tasks for patient engagement and escalate tasks with delayed responses. Ensure all feedback receives a response and drive resolution for negative feedback. Learn more