Monitor and Respond to Reviews – All in One Place
Engage with the online conversation about your business locations to protect and grow your brand reputation. Review Manager makes online reputation management simple with a unified dashboard for monitoring, measuring and responding to customer reviews.
Monitor, assign, approve and publish site-specific review responses without having to sign into a review site or social media platform.
Own the customer experience and show consumers you appreciate feedback by quickly responding to positive and negative reviews.
Drive web traffic and win new customers by actively managing listings on Google, Facebook and other popular review sites.
Instant alerts for new reviews make service recovery simple.
Our review management software sends instant email alerts for new reviews, allowing quick responses from staff on desktop or mobile.
Custom workflows and templates make keeping up with reviews easy.
In-app responding means you can manage reviews all in one place.
Monitor and respond to reviews from Google, Facebook, and dozens of review sites from a one-stop reputation manager dashboard. Assign and approve review responses to manage customer engagement across brand locations.
Benchmark your locations against local and national competitors.
Customized reports allow you to benchmark locations and track progress for your online review management initiatives. Save time with automated reports containing real-time, location-specific customer feedback data.
See Review Manager in action.
National physician organization Privia Health used Binary Fountain’s Review Manager solution to gather feedback data from review sites and social media.
With a comprehensive view of online brand reputation and customer experience metrics, the healthcare organization increased review volume by 40% within a year. Read more.
Want to see how companies use Binary Fountain’s all-in-one review management platform to monitor and respond to reviews for all their locations?
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