Social Media Management

Manage Your Social Media Presence in One Place

Manage, schedule and publish messages to multiple social media channels, enabling your organization to control the conversations around your brand. Monitor over 60 million sites, listening to customer conversations on social media platforms, news sites, blogs, and forums.

Track Your Social Media Presence

View aggregate and location-specific social media mentions in a centralized dashboard, gather key insights, and effectively measure Social Media Marketing (SMM) efforts for all your locations.

Follow audiences on multiple channels using popular social media platforms, news sites, blogs, and forums. Track brand mentions on sites like Twitter and Facebook with specific keywords or phrases. Our platform analyzes customer sentiment in social mentions to reveal opportunities for improvement.

Customizable Social Alerts

Social Media Management tools keep your locations in alignment with your brand’s standards, while empowering your social media team to make a greater impact. Set alerts based on mentions or keywords so you can stay on top of your online reputation. Receive keyword-specific email notifications for positive or negative posts to ensure prompt responses.

Targeted and Broad Messaging Options

Reach audiences immediately on social media sites like Facebook, Twitter and LinkedIn. Messages can be blasted across all accounts or individually tailored for each profile. Set permissions for post creation and approval processes to control brand messaging across your social profiles.

Save Time with Scheduled Posts and Reports

Schedule social media posts minutes or months in advance to reduce stress and workload of staff, allowing them to address more pressing tasks and concerns. Monitor social media activity to improve content and schedule posts for optimal send times. Create custom reports for individual locations to analyze social media trends and benchmark your brand performance.