How to Drill Down into the Resident Experience with Root Cause Analysis - Binary Fountain

How to Drill Down into the Resident Experience with Root Cause Analysis

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On-demand Webinar

Duration: 30 minutes

Does your multifamily property keep running into the same challenges over and over again? Perhaps your solutions to this point have only been scratching the surface of a much larger issue internally.

In this webinar, Binary Fountain’s Director of Product Management Pallavi Kapnadak will show how our Root Cause Analysis tool allows multifamily properties to drill down into the resident experience and identify the source of the issues impacting a property’s performance based on analysis of unstructured feedback and reviews.

You’ll learn how to:

  • Leverage natural language processing (NLP) capabilities to provide insights from unstructured comments and highlight issues most important to residents.
  • Analyze insights and breakdown resident sentiment across dozens of themes at any level within your organizational hierarchy.
  • Quickly identify areas of improvement and areas of strength through customized reports.
Speakers:
  • George LaDue, Sales Director, Binary Fountain
  • Pallavi Kapnadak, Director of Product Management, Binary Fountain

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