Case Studies
Explore client success stories on improving customer experience.
- How Online Reputation Management Increased Ratings and Reviews for the Nation’s Leading Hospice Care Provider Jun 27 - Case Study. Learn how VITAS Healthcare improved total positive feedback by 10%, 52% in total Google reviews and 121% in total Facebook reviews.
- Using Consumer Data Analytics to Promote Patient Service Excellence Jun 21 - Case Study. Learn how Privia Health increased its total amount of reviews by nearly 40% and improved Patient Feedback Scores for Scheduling by 77%.
- Murfreesboro Medical Clinic and Surgicenter Increases Patient Review Volume by 500% with Binary Fountain Mar 29 - Case Study. Learn how Murfreesboro Medical Clinic and Surgicenter implemented a mobile review generation solution to increase review volume by 500% over 6 months.
- Does Patient Feedback On Online Review Platforms Correlate To Patient Satisfaction Survey Feeds? Mar 10 - Case Study. Learn how this large health system partnered with Binary Fountain to determine the consistency of patient feedback across online reviews sites and surveys.
- Building Digital Curb Appeal with Reputation Management Sep 05 - Case Study. The Gene B. Glick Company implemented an online reputation management strategy across 100 apartment communities with a small marketing team.
- Mill Creek Residential Increases Consumer Engagement By 65% May 30 - Case Study. Mill Creek Residential adopts Social Compass by Binary Fountain to more productively manage online reputation.
- UnityPoint Health Achieves 50% Increase in Consumer Engagement with Transparency Jun 19 - Case Study. Learn how this health system improved its CAHPS score, influenced consumer engagement, and enhanced its brand image.
- KURE Pain Management Improves Online Reviews and Scores by 95% with Digital Patient Surveys Apr 27 - Case Study. Learn how this practice leveraged Binary Fountain to deliver first-rate customer service and improve online reputation.
- Signature Medical Group Increases Patient Experience Scores 20%, Grows Patient Referrals with Digital Patient Feedback Feb 22 - Case Study. Learn how Signature Medical Group launched a two-pronged initiative using digital patient feedback to better understand patient experience across the organization’s more than 25 practices and 50 offices.
- Patient Engagement Increases up to 29% with Online Physician Ratings and Reviews Dec 31 - Case Study. Learn how Providence Health & Services leveraged patient experience surveys to help inform and guide patients searching online for a physician.